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FAQ

We are a small business and we require monthly bookkeeping, Bi-monthly VAT returns, and our end of the year accounts to be prepared and act as our representative for any inquiries. Can you do that?

No problem, we can manage your bookkeeping, file your vat returns and prepare your year-end accounts. We are registered tax agents with Revenue and HMRC so we can file your returns online and deal with any queries directly on your behalf.

Who are your clients and what is there profile?

The majority of our clients are small to medium sized businesses with turnover ranging from €1m to €10m. The are typically businesses that are growing and looking for a accounts function solution for their business. The business owners don’t want the hassle of overseeing and managing accounting and bookkeeping staff.

So how what software do you use? Can I continue to use the same accounts software because I want to keep access to all my accounts history?

Our staff are experienced in most accounting packages and we work with whatever the client requires.

We don’t move clients on to a specific system, but we may make recommendation to assist their business become more efficient.

If a new client is familiar with one system and want to continue with it, we are happy to facilitate this.

What are the risks with outsourcing? Will I lose control over this important area of my business?

This is a really important question and needs to be looked into carefully before going down the outsourcing route.

If you have bad processes and systems and not prepared to change these, outsourcing these to a third party is not going to make your problems go away.

You need to be happy that you are outsourcing a specific set of tasks and that your outsource partner is experienced at dealing with these and can deliver what they promise.

At Solve we believe that our clients are our partners and that we are working with them to deliver a really top class service that exceeds their expectations.

Is there a long contract period?

At Solve, we don’t believe in tieing-in our clients to long service contracts. Our success is your success and a mutual trust is important between both parties. Most of our monthly plans operate on just 30 day notice.

I just want to outsource my Payroll. Can I do that?

Yes, indeed you can. We have clients who just use our payroll service.

Why Solve?

Because we are different. We don’t try and be all things to all men. The services we offer we do really well. Everything else we pass on to specialists in those areas.